02/07/10 | 18:30

The investigations of police, fire brigade and HSE are all moving at a glacial pace and the families wait for answers. Why does it take so long to begin the inquest process which is supposed to give families of the deceased closure?

Now the families trust me enough to talk for the first time about their frustrations. Other residents also live in fear as the slow process of authorities investigations takes its toll. Lakanal House fire at heart of change of political leadership in elections. First on the record commitment from new leaders to get answers.

Research conclusion: the inquest process is not serving the families well because it is too slow.